Privacy Policy

1. About this policy

This Privacy Policy explains how TireDeals ("we," "us," or "our") collects, uses, and protects information when you visit our website, shop for tires, contact our team, or use our related services. It applies to information collected online and through customer support interactions.

2. Information we collect

Contact and account information, such as your name, email address, phone number, and account details.
Order and service information, such as billing and shipping addresses, the tires or services you select, vehicle details, installer preferences, and order history.
Payment information needed to complete a purchase. Payments are handled by our payment providers, and we do not need your full card number to provide our services.
Device and usage information, such as your IP address, browser type, device identifiers, pages viewed, referring page, and approximate location.
Information you provide when you contact us, request support, submit feedback, or communicate with our team.

3. How we use information

We use information to provide and improve TireDeals services, process and deliver orders, arrange installation, confirm fitment and availability, communicate about orders and appointments, respond to support requests, personalize your experience, understand website performance, prevent fraud and misuse, protect our systems, comply with legal obligations, and enforce our terms.

4. How we share information

We share information with service providers that help us operate the business, including payment processors, shipping and delivery partners, tire installers, hosting and technology providers, analytics providers, and customer support tools. These providers may use information only to perform services for us or as otherwise permitted by law.
We may also disclose information when required by law, to respond to valid legal requests, to protect customers or our rights, or as part of a merger, acquisition, financing, or sale of business assets.
We do not sell personal information for money. If our use of cookies or advertising tools is considered a sale or sharing under a law that applies to you, we will provide the choices required by that law.

5. Cookies and similar technologies

We use cookies and similar technologies to keep the site working, remember preferences, understand traffic, measure performance, and improve our services. Some storage is necessary for core features such as account, cart, checkout, and security. Optional technologies, such as support chat or future analytics and marketing tools, are controlled through the Cookie settings panel. You can change your choices at any time from the site footer. Disabling optional technologies will not prevent you from shopping or placing an order.

6. Payments and security

Payment details are transmitted to and processed by trusted payment providers under their own privacy and security practices. We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, or alteration. No website or transmission method is completely secure, so we cannot guarantee absolute security.

7. Data retention

We keep information for as long as it is reasonably needed for the purposes described in this policy, including completing transactions, providing support, maintaining business and tax records, resolving disputes, preventing fraud, and meeting legal obligations. When information is no longer needed, we take reasonable steps to delete it, de-identify it, or securely dispose of it.

8. Your choices and privacy rights

You can unsubscribe from marketing emails by using the unsubscribe link in the message. You can also ask us to update, access, correct, or delete personal information we maintain about you by contacting [email protected]. Depending on where you live, you may have additional rights, such as the right to know what information is collected, request a copy of it, opt out of certain uses or sharing, or appeal a privacy decision. We may need to verify your identity before completing a request, and some information may be retained when the law allows or requires it.

9. Third-party websites and services

Our website may link to third-party websites, payment pages, social platforms, or installer and manufacturer services. Their privacy practices are governed by their own policies. We encourage you to review those policies before providing information to them.

10. Children’s privacy

TireDeals is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, please contact us so we can review and delete it where appropriate.

11. Changes to this policy

We may update this Privacy Policy when our practices, services, or legal requirements change. The updated version will be posted on this page with a revised effective or last-updated date. Your continued use of the site after an update means the updated policy applies to your use of the site going forward.

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